I LIVE IN A EUROPEAN COUNTRY

Why can't I find my country in the drop down list on the order form?

EU Legislation on Traditional Herbal Medicines means we are unable to sell Yamoa™ to EU residents directly. To see a list of stockists who can sell Yamoa™ to you please go to our stockists page.

INGREDIENTS

What is in Yamoa™?

Yamoa™ is purely the ground bark of the Funtumia elastica tree. The Yamoa™ Capsules also contain a very small amount of magnesium stearate, common to many encapsulated supplements to prevent caking, and a cellulose capsule. Both the Yamoa™ Powder and the Yamoa™ Capsules therefore are entirely vegan.

DOSAGE

How do I take Yamoa™ Powder?

POWDER: Take 1/4 of a 5ml teaspoon of powder twice a day with a glass of water or fruit juice, tea or any beverage, an eighth of a teaspoon for children. FOR BEST RESULTS, COMPLETE A COURSE OF 2 MONTHS.

CAPSULES: Adults: 1 capsule twice a day (morning and evening) with water. Children aged 12 and under: 1/2 capsule twice a day (morning and evening). IT IS IMPORTANT NOT TO STOP YOUR OR YOUR CHILDS CURRENT MEDICATION WITHOUT YOUR DOCTOR'S ADVICE.

Do I mix it in honey as and when required, or all in one go when I first receive it?

The Yamoa™ Powder should be emptied completely into the honey and mixed thoroughly, then stirred before each dose is taken. Using the right amount of honey/jam (approx. 1lb/454gm) ensures that the correct dose is taken. Please remember a child's dose is half a teaspoon, and a 30gm container of Yamoa™ or a bottle of 60 Yamoa™ Capsules will last 2 months for a child under 12 years of age.

Can it be taken with anything else other than honey?

You can mix it with a jam, brown rice syrup, pure maple syrup, water or any beverage. It can also be sprinkled into babycereals or yoghurt for young children or babies - honey is not recommended for babies under 1 year due to the risk of Botulism (bacteria in honey). Yamoa™ tastes bitter, so it is better mixed with something sweet. If you are a diabetic, you are best advised to mix it with a low sugar carrier, or simply sprinkle into food. We have Yamoa™ Powder in Capsule form, which due to convenience are our top-selling product, and capsules are ideal for people who cannot take Yamoa™ Powder mixed in honey.

How many pots will a complete treatment consume?

Most people find they get some results within the first month, and for some of them one month (1 x 30gm Yamoa™ Powder or 1 x 60 Yamoa™ Capsules) is adequate for long term results. However, many people need to continue on for more than one month to feel they have attained the best results, usually a course of two months suffices (2 x 30gm Yamoa™ Powder or 1 x 120 Yamoa™ Capsules), but some people do take Yamoa™ for longer for a variety of reasons. Many people experience changes in their condition within the first few weeks, but it is best to take the mixture until the course is finished entirely.

What are the optimum times for taking Yamoa™ Powder?

The guide is really just twice a day, at a decent interval of a good 6 hours - it does not have to be specifically at mealtimes, although people usually find it easier not to forget to take the dose if taken at these benchmarks in the day.

What are the benefits to taking the capsules over the loose powder?

The main differences are the ease of use, the ability to maintain an accurate dosage. Please contact us for further information.

SAFETY & EFFICACY

Does Yamoa™ have any known side effects?

Some people may respond initially to Yamoa™ with what is termed as a 'healing reaction' (sometimes known as a healing 'crisis' or Herxheimer Effect). This is when symptoms seem to worsen before they start to improve, and it can be quite alarming for some people, particularly asthma sufferers. Please bear this in mind, and although it is rare with Yamoa™, it is common with many complimentary therapies. Please be sure, particularly if you suffer from respiratory attacks such as in asthma, that you always carry your emergency medication with you at all times, even if you feel Yamoa™ has helped you combat your condition.

We have had one-off reports (from individuals) of the following reactions: rash, water-retention, a tickly cough, stomach ache, headache, wakefulness and palpitations (when taking blood pressure tablets at the same time). These are isolated reports, and certainly not side effects that anyone can expect. Most people who take Yamoa™ report no side effects, and feel more energy and healthier in general when taking Yamoa™. We have also had reports of unexpected benefits, such as acid reflux issues disappearing, contact dermatitis clearing up, and also people have claimed it has saved the lives of their cats!

However, because of these reports, we would suggest that if you are on high blood pressure medication you start on a small dose of Yamoa™ and gradually increase the dose as you are confident you are not having any adverse reactions such as palpitations.

We also do not recommend mixing the powder with honey or another sweet carrier if you suffer from fungal infections in the respiratory tract (see Powder versus Capsules questions below).

If you find you are experiencing any adverse symptoms from taking Yamoa, please let us know. Please see our 'drug interactions' question.

I am pregnant, can I take Yamoa™?

Because tests have not been conducted on pregnant or breasfeeding women, we have to err on the side of caution and recommend you do not take Yamoa™ if you are pregnant or breastfeeding.

Are there any known drug interactions with Yamoa™ Powder?

As most of our customers suffer from allergies of one type or another, it stands to reason that in the one and a half decades that we have been selling Yamoa™ we will have had some isolated reports of adverse reactions, but these have been mild. The only drug interations we have received reports for so far are when Yamoa™ has been taken with high blood pressure medications, palpitations in two cases have been experienced. Considering many of our customers are in the 60-90yr age bracket, many of whom are taking a cocktail of various medications, we believe the statistic of two people in thousands is negligible. If you are taking medications, and you are at all concerned, please introduce Yamoa very slowly into your regime, to eliminate the concern that you may have a drug interaction, and ALWAYS CONSULT YOUR PHYSICIAN BEBFORE TAKING YAMOA™.

If you experience any signs that an adverse reaction is happening to you when you take Yamoa™ you must stop stop taking it immediately and consult your healthcare specialist, and inform us so that we can advise others of possible interactions.

Who is Yamoa™ Powder NOT suitable for?

We do not recommend that pregnant or breastfeeding women take Yamoa™.

Is it really safe? What tests have been done on it?

Each batch of Yamoa™ is microbiologically analysed to clinically confirm that it is free from nasties such as Salmonella and E-Coli, Faecal Coliforms and Faecal streptococci. Invariably the tests are returned with the result: "The analyses undertaken provided no evidence of the presence of pathogenic bacteria on any of the samples examined". The tests also look for the presence of heavy metals, and all tests have come back negative.

It has also been tested by the Centre for Scientific Research into Plant Medicine (MINISTRY OF HEALTH), Ghana, by S. Osafaro-Mensah MSc. These tests were performed between 1996 and 1998. Mr Osafaro's conclusions to the tests were "The investigation and clinical trials conducted have shown that Yamoa is safe for human use..and when the bark is dried it can be safely stored for up to 6yrs before being ground for use".

Many other independent researchers have also confirmed that they believe the product to be safe, see our Science & Proof page for more information.

Do you know what it is in Yamoa™ that is so effective, and if so what are the test results?

Yes, novel (i.e. unique to Yamoa™) polysaccharides are considered to be responsible for slanting the TH2 response back towards the TH1 immune response, thus reversing these allergic conditions. Yamoa™ is also an effective antifungal, antibiotic, anti-paludial, it improves white blood cell counts (boosting the immune system), is an anti-inflammatory.

I am on a colon cleanse. Should I finish the cleanse before I start Yamoa™?

Yes, you should wait incase the Yamoa™ is evacuated from the body before it has a chance to take effect. Your digestive system should also be given a few days to recover and rest from the cleanse before Yamoa™ is started, so it would be ideal to wait for about four days to a week after the cleanse is over before starting Yamoa™.

I am pregnant. Can I take Yamoa™?

We recommend that you wait until you have had your baby and finished breastfeeding before you start to take Yamoa™, purely as a precaution as there is no evidence to suggest that it is either safe or harmful to take Yamoa™ during pregnancy or breastfeeding..

I have had absolutely no response from taking Yamoa™. What are your comments?

We are very sorry to hear when someone has not benefited at all from Yamoa™ as it is so rare that benefits are not experienced. We cannot give a guarantee that it will be appropriate for everyone. We have many years of experience working with Yamoa™, and we would like to advise you fully regarding this matter. Please contact us with your comments.

BUYING & SHIPPING ETC.

How do you ship and how long does it take?

All orders are normally processed and mailed using a variety of Royal Mail services within 2 working days of receipt (Monday to Friday, except Bank Holidays, Office Holidays and during Local or National Postal Strikes.)

We ask all UK customers to allow up to one week for delivery.

We ask all overseas customers to allow up to three weeks for delivery.

Can I give you my credit card details by email, snail mail or by telephone and order that way?

Yes, if you call us between 9.30 GMT and 17.30 GMT Monday - Friday on +44 (0)1865 355515 we can take your order by 'phone if you are a non-EU resident..

To send your order by snail mail please order through the order page and select 'Mail/Fax Order Form'. You will be able to print your order off and send it to us with a cheque. We can no longer accept money orders. If you do not have a printer, just copy the details of your order into a letter and send it to us with your payment.

To place orders outside this time, please use the website. Sending your details by email is not safe as emails can be intercepted by hackers, so this is not a recommended method.

Can I order by Credit or Debit card online?

Yes you can. Simply go to our ORDER page and fill in the form. You can opt to pay with WorldPay or PayPal.

We currently accept payments in pounds sterling (£) euros (€) and dollars (US$)

How do I order from outside of Europe, USA or Canada?

Order through our ORDER page. The transaction will be converted into your local currency by your bank.
We currently accept payments in pounds sterling (£) euros (€) and dollars (US$) or you can order from our online shop in GBP, EUR, USD, CAD, NZD, AUD, SEK, NOK or CHF, just select your currency at the top of the page.

How do I check up on the progress of my order?

You can forward your order confirmation email from WorldPay or PayPal to us and we will be able to search for your order quickly, and give you a progress report. Please do not use this facility for the first 10 working days after you placed your order if you ordered from the US, Canada or the 'Rest of the World'. If you ordered from the UK, you can use this facility within 2 working days of ordering.

How do I become a distributor? Do you have a wholesale price?

If you are a retailer and would like to order Yamoa™ at wholesale, please email us with your enquiry. Please state how you heard about Funtumia Elastica and what experience you have of it. We will contact you with a Distributor's License Agreement and our Wholesale Order Form.

If I become a distributor, what support can I expect from you?

We are here for you to answer questions and supply you with information most working days. Any emails you send us will be responded to by the next working day. We will send you copies of testimonial letters and articles with your first wholesale order. We will always be happy to support you in any way we can.